Privacy Policy

1. Introduction

Welcome to PerkHub. We are a rewards and cashback platform that partners with affiliate networks and brands to help you earn cashback, rewards, and coins when you click on affiliate links, make purchases, play games, or complete offers through our app and website.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use PerkHub's services. By accessing or using our platform, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our services.

2. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information:

• Name, email address, phone number
• Payment details such as UPI ID, bank account information, or payment wallet details for cashback withdrawals
• Date of birth and other profile information you choose to provide

Account and Profile Data:

• Username, password, and account preferences
• Communication preferences and settings

Usage Data:

• Clicks on affiliate links and offers
• Browsing behavior within the app
• Products viewed, searched, or purchased
• Interaction with games, offers, and promotional content

Device and Technical Data:

• IP address, device ID, and unique identifiers
• Operating system, browser type, and version
• Mobile network information and app version

Transaction and Cashback Data:

• Purchase details from affiliate partners
• Cashback tracking status (pending, confirmed, rejected)
• Withdrawal and redemption history
• Transaction amounts and dates

3. Affiliate Marketing Disclosure

Important Points to Understand:

• When you click on offers or links in PerkHub, you may be redirected to third-party merchant websites or apps
• These affiliate partners and networks use cookies, pixels, tracking IDs, and other technologies to track your purchases and attribute them to PerkHub
• PerkHub does not control how third-party affiliate networks or merchants track your activity
• These third parties have their own privacy policies, and we encourage you to review them

By using PerkHub, you acknowledge and consent to this affiliate tracking for the purpose of earning cashback and rewards.

4. Affiliate Cashback & Reward Terms

Cashback Tracking Process:

• Cashback goes through multiple stages: tracked, pending, confirmed, or rejected
• Tracking depends on affiliate network validation and may take time to appear in your account
• Confirmation timelines vary by brand and can take anywhere from a few days to several months

Cashback May Be Cancelled or Rejected If:

• Your order is returned, cancelled, partially cancelled, or refunded by the merchant
• You use coupon codes, discount codes, or offers not listed on PerkHub
• Ad blockers, VPNs, incognito mode, or private browsing interfere with affiliate tracking
• You open multiple tabs, apps, or websites before completing your purchase
• You do not complete the purchase in a single session or clear cookies during the transaction
• The brand or affiliate network reports invalid, fraudulent, or suspicious activity
• The merchant's terms and conditions exclude certain transactions from cashback eligibility

Additional Important Information:

• Tracking may fail due to technical issues beyond PerkHub's control
• Some purchases may not be tracked if proper cookies or tracking parameters are not retained
• Cashback rates and availability can change at any time without prior notice
• You are responsible for ensuring cookies are enabled and tracking is not blocked

5. Brands Without Cashback

• Some brands may choose not to provide any cashback on certain purchases
• Excluded categories often include but are not limited to: gift cards, subscriptions, insurance products, EMI purchases, bulk orders, business purchases, or specific product SKUs
• Cashback eligibility is determined solely by the brand or merchant and may change without prior notice
• PerkHub has no control over which products or orders are eligible for cashback
• PerkHub is not responsible if a brand decides not to offer cashback on your purchase

Brand and merchant decisions regarding cashback are final. We recommend checking specific offer terms before making a purchase.

6. Use of Collected Information

We use your information for the following purposes:

• Account Management: Creating and managing your PerkHub account
• Cashback Tracking: Recording and tracking affiliate transactions for reward distribution
• Reward Distribution: Processing cashback, coins, and rewards to your account
• Payment Processing: Facilitating withdrawals and redemptions
• Fraud Prevention: Detecting and preventing fraudulent activity and abuse
• Customer Support: Responding to your queries and providing assistance
• Communication: Sending transactional updates, promotional offers, and service announcements
• Analytics and Improvement: Understanding user behavior to improve our platform
• Legal Compliance: Meeting legal obligations and enforcing our terms of service

7. Cookies and Tracking Technologies

PerkHub and our affiliate partners use cookies, web beacons, pixels, SDKs, and similar tracking technologies to:

• Track affiliate link clicks and attribute purchases to PerkHub
• Remember your preferences and login information
• Analyze app usage and performance
• Deliver personalized content and offers
• Measure the effectiveness of our marketing campaigns

8. Data Sharing and Disclosure

We share your information with trusted third parties in the following circumstances:

Affiliate Networks and Brands:

We share transaction data, clicks, and purchase information with affiliate partners to facilitate cashback tracking and validation

Service Providers:

Analytics providers, payment processors, customer support platforms, and cloud hosting services that help us operate PerkHub

Legal Requirements:

• We may disclose information if required by law, court order, or government request
• To protect our rights, property, safety, or that of our users

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred

9. Third-Party Websites and Services

PerkHub contains links to third-party merchant websites, apps, and services. We are not responsible for the privacy practices or content of these external sites.

When you click on affiliate links and visit merchant websites:

• You are subject to their privacy policies and terms of service
• They may collect information independently from PerkHub
• We encourage you to review their privacy policies before making purchases

PerkHub is not liable for how third parties handle your data.

10. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce our agreements
• Prevent fraud and abuse

When data is no longer needed, we will delete or anonymize it in accordance with applicable laws.

11. Data Security

We implement reasonable administrative, technical, and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, please understand that:

• No method of transmission over the internet is 100% secure
• We cannot guarantee absolute security of your data
• You are responsible for maintaining the confidentiality of your account credentials

12. User Rights and Choices

You have the following rights regarding your personal information:

Access and Update:

You can access and update your account information through the app settings

Data Deletion:

• You can request deletion of your account and personal data by contacting our support team
• Note that some information may be retained for legal or legitimate business purposes

Marketing Communications:

• You can opt out of promotional emails by clicking the unsubscribe link in our emails
• Transactional and service-related messages cannot be opted out of while using our services

Cookie Management:

You can manage cookie preferences through your browser settings, but this may affect cashback tracking

To exercise any of these rights, please contact us at the email provided in the Contact Information section.

13. Children's Privacy

PerkHub is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

14. International Data Transfers

Your information may be transferred to, stored, or processed in countries outside your country of residence. These countries may have different data protection laws than your jurisdiction.

By using PerkHub, you consent to the transfer of your information to other countries. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy and applicable data protection laws.

15. Limitation of Liability (Affiliate & Cashback)

• Final approval or rejection of cashback is determined by the brand or affiliate network, not PerkHub
• PerkHub is not responsible for merchant decisions, tracking failures, or changes to cashback terms
• We make reasonable efforts to track transactions, but cannot guarantee cashback will be credited
• Affiliate networks and merchants have the final authority over cashback validation
• PerkHub is not liable for any losses, damages, or disputes arising from failed tracking, rejected cashback, or merchant policies

Users agree to hold PerkHub harmless from any claims related to affiliate cashback, tracking issues, or third-party merchant decisions.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes:

• The "Last Updated" date at the top of this policy will be revised
• For material changes, we may notify you via email or app notification
• Continued use of PerkHub after changes constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.